| Surcharge for late completion per 3 reservations | 30 € |
| Third party invoice processing | According to invoice |
| Cost of call to the Customer Service Department | Local tariff |
| Delayed delivery (time of use exceeds reservation time) | According to time |
| Surcharge for administrative handling of fines | 25 € |
| Surcharge for administrative handling of claims with user fault | 600 € |
| Surcharge for claiming unpaid bills | 25 € |
| Surcharge for collection of vehicle from municipal depot | 30 € |
| Towing surcharge in the event of a dead battery | 45 € |
| Surcharge for special operator travel | 45 € |
| Surcharge for immobilisation of vehicle due to incident caused by the customer (maximum 4 days) | 40 € |
| Special cleaning surcharge for non-compliance with terms and conditions | 55 € |
| Surcharge for smoking inside the vehicle | 30 € |
| Surcharge for leaving the vehicle unlocked or the window(s) down | 50 € |
| Surcharge for failure to leave the vehicle loaded at the end of the reservation | 30 € |
| Penalty for non-compliance with terms and conditions | 100 € |
| Surcharge for failure to report accidents or failure to submit an accident report | 50 € |
| Surcharge for not parking the vehicle in the designated parking areas at the end of the reservation. | 100 € |
| Management of traffic offences, misdemeanours and coercive fines | 25 € |
| No accessories lent to the client for his booking (baby seat, baby carrier, chains...). | 50 € + Additional cost |
| No vehicle accessories (tools, waistcoat, tray...) | 50 € + Additional cost |
| Loss of vehicle documentation | 15 € |
| Lost or damaged top-up card | 25 € |
| Loss or damage to the car park access card. | 25 € |
| Not using the car park access card correctly and/or not taking out a ticket to access the car park. | 25 € |
| Puncture | 30 € |
| Blowout | Wheel cost + Immobilisation |
| Removal of Activacar's own or third party vinyls | 150 € |
| Transporting animals out of kennels or cages | 80 € |
| Abandonment of the vehicle during a reservation for any reason whatsoever | 500 € |
| Drunk driving | 500 € |
| Do not have a valid driving licence to drive in Spain at the time of booking. | 500 € + expenses incurred |
| Use of the vehicle outside the Spanish mainland and permitted countries without the express authorisation of Activacar | 1.000 € |
| Damage to the vehicle | According to damage |
| Column 1 Value 35 | Column 2 Value 35 |
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