In compliance with the provisions of EU REGULATION 2016/679 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you of:

1. General information

ACTIVACAR is committed to respect the privacy of the User and that the data obtained when the different forms of the Platform are completed, will be object of automated treatment and incorporated in an automated file properly registered in the General Registry of Data Protection, whose person in charge and addressee is ACTIVACAR MOBILITY S.L.

Users who wish to provide their personal data through this Platform must be of legal age.

The User grants his consent in an express, free and unequivocal way for the collection and treatment of his data by ACTIVACAR. The treatment on the part of ACTIVACAR will be of advertising, statistical, commercial character and other existing marketing tools.

The data controller is Activacar Mobility, S.L., with N.I.F. B02767036 and registered office at C/Tabor 1, 29006 Málaga, contact telephone + 34 606 50 30 25, e-mail address hola@activacar.com,

The purpose of the treatment is to manage the access and registration of the user in the ACTIVACAR platform, analyse the efficiency of the fleet, improve the user experience, optimise routes and implement safe and efficient driving solutions, as well as in other services of optimisation of the mobility offer (for example, location of recharge points or the placement of vehicles according to the demand; as well as to provide the interested parties with offers of products and services of ACTIVACAR or of third parties.

We indicate that we can also collect information from journeys made (by GPS location) and data from an accelerometer and the vehicle's on-board computer (kilometres, consumption, alarms and alerts, etc.).

The legitimacy of the treatment is to obtain consent to provide the services offered on our platform. ACTIVACAR will keep, for statistical purposes, the data stored for 48 months from the last time you have accessed the platform with your username and password. After this time, the personal data will be deleted and will become anonymous.

The recipients of assignments or transfers are:

ACTIVACAR as operator of the mobility service, as defined in the General Conditions of Use of ACTIVACAR;

2. The lessor of the vehicle (if you are a lessee) or the lessee (if you are a lessor), as part of our booking process and in order to improve the safety and quality of our services;

3. ACTIVACAR suppliers, so that they can provide their services and execute actions at the request and on behalf of ACTIVACAR, such as: collection processes, document verification, customer relations, claims management, call-center and service-desk services, vehicle fleet operation and management services, vehicle connectivity services, etc;

In the event that an insurance policy is taken out, data will be shared with the insurer, so that it can process the contract.

The data originates from the data subject himself, from the vehicle that is the object of the service, as defined in Activacar's General Conditions of Use.

The Platform grants the User the exercise of the rights of access, rectification, cancellation, opposition, oblivion, limitation of the treatment, portability, to present a claim before the Control Authority and in case the consent for the treatment of data has been provided, the possibility of withdrawing it at any time; in the terms established in the current legislation, for which he/she will have to go by email to the address: direccion@activacar.com or postal address C/Ancha del Carmen 1, 5ºA 29002 Málaga. ACTIVACAR will proceed to the cancellation of the collected data when they are no longer necessary or pertinent for the purpose for which they had been collected or registered.

ACTIVACAR has adopted the necessary technical and organisational measures to guarantee the security and integrity of the data, as well as to avoid its alteration, loss, treatment or unauthorised access.

Access to information about Users is restricted only to those persons who need to make use of this information to carry out their work, and all of them are obliged to comply with the same security measures in the processing and conservation of personal information.

ACTIVACAR reserves the right to modify the present policy to adapt it to new developments or legislative and jurisprudential requirements, taking into account at all times the legitimate interests of the Clients.

ACTIVACAR can read the messages that members exchange through the Platform in order to avoid fraud, improve its services, provide assistance to Users or verify that Users respect the General Conditions of Use. As far as possible, ACTIVACAR uses automated systems to manage the moderation of messages sent between Users.

For ACTIVACAR it is essential to guarantee and protect the privacy and confidentiality of your personal data, in accordance with the applicable law. Thus our privacy policy intends to guarantee you that:

1. In certain versions of the platform, by accessing the personal profile, the User may, at any time, modify his or her personal identifying information.

2. At any time, you can request the deletion of your account through the address hola@activacar.com. ACTIVACAR will deactivate the account within one month, provided that the legal requirements for data protection and data retention are met. Personal data from closed accounts will be archived in accordance with applicable regulations in order to comply with the law, prevent fraud, recover amounts owed, resolve disputes, solve technical problems, participate in investigations, apply our General Conditions of Use and take any other action permitted by law.

3. ACTIVACAR is committed to the fulfilment of its obligation of secrecy of the personal data, its duty to keep them and not to communicate them to third parties, without the express consent of the owner of the same, and will adopt the necessary measures to avoid their alteration, loss, treatment or unauthorised access, taking into account at all times the state of the technology, complying with the technical and organisational security measures legally established.

4. ACTIVACAR will not disclose information to any third party other than those designated as recipients of assignments or transfers, except:

a. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of preventing fraud or other crime).

b. In order to enforce the terms of use that apply to any part of the Platform, or to enforce any terms and conditions or agreements to which our services apply.

c. To a third party as part of a sale of some or all of our business and assets to a third party or as part of a business restructuring or reorganisation, but always ensuring that your privacy rights remain protected.