{"id":4525,"date":"2022-05-16T08:00:50","date_gmt":"2022-05-16T08:00:50","guid":{"rendered":"https:\/\/activacar.com\/?p=4525"},"modified":"2023-07-19T07:18:57","modified_gmt":"2023-07-19T07:18:57","slug":"how-activacar-app-works","status":"publish","type":"post","link":"https:\/\/activacar.com\/en\/como-funciona-aplicacion-de-activacar\/","title":{"rendered":"How does the Activacar app work?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0%;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_72 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Contents\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/activacar.com\/en\/como-funciona-aplicacion-de-activacar\/#%C2%BFQue_debo_saber_antes_de_instalar_la_aplicacion_de_Activacar\" title=\"What do I need to know before installing the Activacar app?\">What do I need to know before installing the Activacar app?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/activacar.com\/en\/como-funciona-aplicacion-de-activacar\/#%C2%BFComo_acceder_a_la_aplicacion_de_Activacar\" title=\"How to access the Activacar app?\">How to access the Activacar app?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/activacar.com\/en\/como-funciona-aplicacion-de-activacar\/#%C2%BFComo_se_utiliza_la_aplicacion_de_Activacar\" title=\"How is the Activacar app used?\">How is the Activacar app used?<\/a><\/li><\/ul><\/nav><\/div>\n<\/span><\/p>\n<p><span style=\"font-weight: normal;\">At Activacar, as <\/span>electric mobility providers 100%<span style=\"font-weight: normal;\">, we offer a range of services to bring this type of mobility closer to more companies and people. And one of the main ones is <\/span>our 100% electric car-sharing service<span style=\"font-weight: normal;\">, with the entire service managed through our <\/span>Activacar App<span style=\"font-weight: normal;\">.<\/span><\/p>\n<p><span style=\"font-weight: normal;\">In this new entry, we're going to break down our application, to show its full functionality and the entire procedure from profile creation to managing our vehicle reservations.<\/span><\/p>\n<\/div><div class=\"fusion-image-element\" style=\"--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1080\" alt=\"Featured image application\" title=\"Featured image activation application\" src=\"https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada.webp\" data-orig-src=\"https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada.webp\" class=\"lazyload img-responsive wp-image-4527\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271920%27%20height%3D%271080%27%20viewBox%3D%270%200%201920%201080%27%3E%3Crect%20width%3D%271920%27%20height%3D%271080%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-200x113.webp 200w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-400x225.webp 400w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-500x281.webp 500w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-600x338.webp 600w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-700x394.webp 700w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-768x432.webp 768w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-800x450.webp 800w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-1200x675.webp 1200w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada-1536x864.webp 1536w, https:\/\/activacar.com\/wp-content\/uploads\/2022\/05\/Aplicacion-de-activacar-imagen-destacada.webp 1920w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 678px) 100vw, 1920px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-margin-top:20px;\"><h2><span class=\"ez-toc-section\" id=\"%C2%BFQue_debo_saber_antes_de_instalar_la_aplicacion_de_Activacar\"><\/span><span style=\"color: #2ed2ac;\"><b>What do I need to know before installing the Activacar app?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Our Activacar app is the channel through which you can access and enjoy our car-sharing services.<span style=\"font-weight: 400;\">, and make a reservation for one of our electric cars.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But <\/span>before starting<span style=\"font-weight: 400;\"> with the detailed explanation of the Activacar application, <\/span>There are two factors that we believe are necessary to clarify so that you can enjoy our car-sharing service without any problems.<span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Firstly, relating to <\/span>The typology of car-sharing<span style=\"font-weight: 400;\"> What we offer in our Activacar app, <\/span>Round-trip\u201c<span style=\"font-weight: 400;\">, which means that the user who uses the service <\/span>You must leave the vehicle in the same place where you started your booking at the end of your reservation.<span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\">Secondly, that it is not a service accessible to just anyone, but rather <\/span>You must belong to one of the companies, hotels, tourist apartments or residential complexes that we work with at Activacar<span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-3\"><h2><span class=\"ez-toc-section\" id=\"%C2%BFComo_acceder_a_la_aplicacion_de_Activacar\"><\/span><span style=\"color: #2ed2ac;\"><b>How to access the Activacar app?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To be able to <\/span>access the Activacar application installation<span style=\"font-weight: 400;\"> No problem, <\/span>There are two actions that we need to carry out beforehand<span style=\"font-weight: 400;\">, so that we can receive the correct information and you can book one of our electric vehicles without any problems:<\/span><\/p>\n<ul>\n<li>Activacar Subscription <span style=\"font-weight: normal;\">Through the registration forms of the companies we work with, in order to subscribe to Activacar's services, and to be able to communicate with our users and send them notices, promotions, etc.<\/span><\/li>\n<\/ul>\n<ul>\n<li>Activacar <span style=\"font-weight: normal;\">With the <\/span><span style=\"font-weight: 400;\">Instructions<\/span><span style=\"font-weight: normal;\"> received via our emails, once we have subscribed to Activacar in the previous step. Here it is very important to check the mailbox <\/span><span style=\"font-weight: 400;\">desired<\/span><span style=\"font-weight: normal;\"> o Spam, in case the emails had ended up there.<\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-margin-bottom:40px;\"><h2><span class=\"ez-toc-section\" id=\"%C2%BFComo_se_utiliza_la_aplicacion_de_Activacar\"><\/span><span style=\"color: #2ed2ac;\"><b>How is the Activacar app used?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Next, we will go through all the steps required in the Activacar application to reserve one of our vehicles. In the following video, we will take<\/span><\/p>\n<\/div><div class=\"fusion-video fusion-youtube\" style=\"--awb-max-width:1000px;--awb-max-height:563px;--awb-align-self:center;--awb-width:100%;\"><div class=\"video-shortcode\"><priv-fac-lite-youtube class=\"fusion-hidden\" data-privacy-type=\"youtube\" videoid=\"LIOXhZ8kE7I\" params=\"wmode=transparent&autoplay=1&enablejsapi=1\" title=\"YouTube video player 1\"><\/priv-fac-lite-youtube><div class=\"fusion-privacy-placeholder\"  data-privacy-type=\"youtube\"><div class=\"fusion-privacy-placeholder-content\"><div class=\"fusion-privacy-label\">For privacy reasons YouTube needs your permission to be loaded. For more details, please see our <a class=\"privacy-policy-link\" href=\"https:\/\/activacar.com\/en\/politica-de-privacidad\/\" rel=\"privacy-policy\">Privacy Policy<\/a>.<\/div><a href=\"\" data-privacy-type=\"youtube\" class=\"fusion-button button-default fusion-button-default-size button fusion-privacy-consent\">I Accept<\/a><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-margin-top:40px;\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 28; line-height: 1.32;\" data-fontsize=\"28\" data-lineheight=\"36.96px\"><span style=\"font-weight: 400; color: #ffffff; font-size: 18pt;\">1st Creation of the driver profile:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once we have the Activacar application installed, we will need to proceed to <\/span>Create driver profile<span style=\"font-weight: 400;\">, creating the user with an email and password, <\/span>entering your details<span style=\"font-weight: 400;\"> personal and <\/span>Accepting our privacy policy, terms and conditions<span style=\"font-weight: 400;\"> from Activacar's car-sharing service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And you can rest.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-margin-top:-40px;\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 28; line-height: 1.32;\" data-fontsize=\"28\" data-lineheight=\"36.96px\"><span style=\"font-weight: 400; font-size: 18pt; color: #ffffff;\">2nd Document validation:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The next step, <\/span>is the most important for being able to book and drive one of our vehicles<span style=\"font-weight: 400;\">. You will have to upload your to the application. <\/span>National ID and driving licence<span style=\"font-weight: 400;\">, to be able to validate you as a driver. The process can be carried out by scanning or manually uploading the document data.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-margin-top:-40px;\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 28; line-height: 1.32;\" data-fontsize=\"28\" data-lineheight=\"36.96px\"><span style=\"font-weight: 400; font-size: 18pt; color: #ffffff;\">3. Book an Activacar 100% electric vehicle:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once your data and documents have been validated, you will be able to <\/span>to make a booking for any of the vehicles we have available <span style=\"font-weight: normal;\">On<\/span><span style=\"font-weight: 400;\"> the company, hotel, tourist apartment, or residential complex to which you belong. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will only have to <\/span>Select the location<span style=\"font-weight: 400;\"> Where would you like to book the vehicle?, <\/span>the pick-up and return date<span style=\"font-weight: 400;\">, <\/span>Select the vehicle<span style=\"font-weight: 400;\"> that you want from those available, and finally <\/span>confirm your booking<span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-margin-top:-40px;\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 28; line-height: 1.32;\" data-fontsize=\"28\" data-lineheight=\"36.96px\"><span style=\"font-weight: 400; font-size: 18pt; color: #ffffff;\">4. Start a booking:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once we have confirmed our reservation, the next step will be <\/span>Start booking<span style=\"font-weight: 400;\"> in question. Before you can do so, you will be asked to <\/span>Check the vehicle for cleanliness and damage<span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you find that the vehicle is dirty or has any damage, you can let us know through the notices in the app. And regarding damage, if other users have reported any prior to your booking, a notice of it will appear for you to validate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the vehicle status has been validated, you can proceed to make your reservation. <\/span>The vehicle will be in the designated area for it at your location<span style=\"font-weight: 400;\">,<\/span> and the locking and unlocking of the doors is also done using the Activacar app<span style=\"font-weight: 400;\">, clicking the \u201copen padlock\u201d buttons to unlock the doors, and the \u201cclosed padlock\u201d button to lock them.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-margin-top:-40px;\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 28; line-height: 1.32;\" data-fontsize=\"28\" data-lineheight=\"36.96px\"><span style=\"font-weight: 400; font-size: 18pt; color: #ffffff;\">5. Complete the booking<\/span><\/h3>\n<p><span style=\"background-color: rgba(255, 255, 255, 0); font-weight: 400;\">When<\/span><span style=\"font-weight: 400;\"> When you want to finalise your reservation, you will only have to <\/span>Click the \u201cfinish booking\u201d button\u201d<span style=\"font-weight: 400;\">. A check of the vehicle's cleanliness and any damage will be carried out again, in case there were any issues related to the condition of the vehicle in your booking, you can report it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, you will have to <\/span>Validate 4 actions to finalise your booking<span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">What <\/span>the vehicle is parked correctly in the designated area<span style=\"font-weight: 400;\">, which will be the same location from which you started your booking.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">What <\/span>Ensure you have all your personal belongings with you<span style=\"font-weight: 400;\">, to ensure that nothing remains inside the vehicle.<\/span><\/li>\n<li aria-level=\"1\">Plug the vehicle into the charger<span style=\"font-weight: 400;\">, wherever possible, so that you can recharge the vehicle and the next user can start their reservation without any issues.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, what <\/span>you find yourself outside the vehicle with the doors closed<span style=\"font-weight: 400;\">, in order to complete the booking fully<\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-10\" style=\"--awb-margin-top:40px;\"><p><span style=\"font-weight: 400;\">These are all <\/span>The steps you need to follow to access the Activacar application<span style=\"font-weight: 400;\"> and to be able to book and enjoy our 100% electric vehicles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are a company, hotel, tourist apartments, or residential complex, and you would like to use our car-sharing services for your employees or clients, <\/span><a href=\"https:\/\/activacar.com\/en\/home\/#contacto\">Contact us here<\/a><span style=\"font-weight: 400;\">, and we will inform you of everything necessary to switch to <\/span>Activacar's electric and sustainable mobility.<\/p>\n<p><span style=\"font-weight: normal;\">And if you're already enjoying our services, we invite you to <\/span><a href=\"https:\/\/linktr.ee\/activacar\" target=\"_blank\" rel=\"noopener\">Follow us on our social media<\/a><span style=\"font-weight: normal;\">, and thus be up to date with all our news and promotions.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4527,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,86],"tags":[],"class_list":["post-4525","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-activacar","category-activacharge"],"_links":{"self":[{"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/posts\/4525","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/comments?post=4525"}],"version-history":[{"count":2,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/posts\/4525\/revisions"}],"predecessor-version":[{"id":10128,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/posts\/4525\/revisions\/10128"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/media\/4527"}],"wp:attachment":[{"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/media?parent=4525"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/categories?post=4525"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/activacar.com\/en\/wp-json\/wp\/v2\/tags?post=4525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}